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  • Public Relations: Media Crisis Communications

Public Relations: Media Crisis Communications

  • By Moreum Akther
  • Media and Communication
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    • You are in charge of public relations during a crisis.  Imagine a scenario where a crisis strikes your organization and you emerge victorious in the media. You proactively approach the media. You have a clear and easy-to-understand message. And you get the exact quotes you want in the final stories.

      You didn’t pick or plan the public relations crisis, but you are ready to communicate effectively.

      Your reputation doesn’t just remain intact; your reputation has improved.

      What Will You Learn?
      • Being able to Manage Crisis Communications
      • Know how to appear Confident on Camera
      • Prepare Messages
      • Speak in Sound Bites
      • Handle tough questions
      • Delivering bad news to customers
      • Selling with stories
      • Communicating to drive change
      • Speaking under pressure
      • Communicate well in crisis

      Requirements

      • Video Camera (cell phone or webcam will work)
      • A Desire to become a better communicator
      • A willingness to speak in stressful situations

      Course Content

      You Can Handle a Media Crisis and Come Out Ahead

      • This Crisis Will Make You Stronger – Public Relations
      • Creating Your Winning Message
      • Please Introduce Yourself
      • Let the Whole World Know – Distributing Your Message
      • Instant Answers to Your Crisis Communication Questions
      • Instant Answers to Your Crisis Communication Questions
      • The Biggest Crisis Blunders to Avoid – Public Relations
      • The Real Secret to Being Prepared for a Crisis: Practice on Video
      • Final Public Relations Tips

      Student Questions Answered Here for Public Relations: Media Crisis Communication

      • How to Rehearse
      • How to nudge executives to prepare for crisis media interviews
      • How does the spokesperson connect with human sentiment during a media crisis
      • How to Avoid using Jargon During a Crisis Media Interview
      • How would you handle a public health crisis (such as the pandemic)
      • How do you communicate to an angry person / media in a situation of crisis
      • Quiz 1

      Housekeeping Matters

      • Rehearse Your Crisis Communication Homework and Get Instant Feedback
      • 7 Steps For Getting the Most Out of this Course
      • Your Questions Will Be Answered Here
      • One Last Chance to Make This Course Better for Your Permanent Learning Library

      Course Update

      • Update to Public Relations: Media Crisis Communications
      • Crisis Media Training ChatGPT Tips Public Relations Media Crisis Communications

      Advanced AI Tools for Crisis Communication Success

      • AI-driven media monitoring for proactive crisis detection
      • Get This Course In Audio Format: Download All Audio Files From This Lecture
      • Using ChatGPT and other AI tools for crafting powerful crisis messages
      • AI-enhanced video training for crisis spokesperson preparation
      • Leveraging AI to manage social media blowback in real-time
      • Case study: How AI-driven insights protected a major retailer’s reputation

      The Skills-First Approach to Crisis Leadership

      • Identifying key communication skills for crisis leadership succes
      • Building a crisis-ready team through skills-based development
      • Training spokespersons with flexible skill sets for various crisis scenarios
      • Creating skill frameworks to empower non-PR leaders in crisis
      • Case study: How a tech firm empowered cross-departmental leaders to excel

      Hybrid Work and Digital Crisis Collaboration

      • Managing crisis communications for dispersed and remote teams
      • Virtual press conferences: Best practices for seamless delivery
      • Establishing clear digital communication protocols during crises
      • Case study: A global NGO’s crisis response plan for hybrid teams

      Ethical and Inclusive Crisis Leadership Strategies

      • Embracing diversity in crisis communication teams
      • Crafting inclusive messages to address marginalized communities
      • Ensuring crisis messaging aligns with ethical business practices
      • Responding to cultural backlash with sensitivity and care
      • Case study: How a multinational brand rebuilt trust with inclusivity

      Personalized and Authentic Communication in Crisis

      • The power of personalized crisis responses in restoring trust
      • Creating authentic leadership messaging during public crises
      • Crafting tailored responses for varied stakeholder concerns
      • Utilizing personal stories to rebuild brand credibility

      A course by

      MA
      Moreum Akther

      Course Includes:

      • Price:
        ৳38,990.00 ৳53,990.00
      • Instructor:Moreum Akther
      • Duration:311 hours43 minutes
      • Lessons:46
      • Students:1
      • Level:Intermediate
      ৳38,990.00 ৳53,990.00
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